Update a chargeback

Update a chargeback

PUT /chargebacks/{id}

Accept/Decline Chargebacks

cURL

curl --request PUT \
  --url https://api.flutterwave.com/v3/chargebacks/{id} \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "action": "accept",
  "comment": "testing...",
  "prooflink": "https//www.example.com/prooflink"
}
'

200

{
  "status": "success",
  "message": "Chargeback accepted",
  "data": {
    "id": 1591,
    "amount": 100,
    "flw_ref": "FLW-MOCK-3cc9bbe84a82eb054191d1a1a609909b",
    "status": "accepted",
    "stage": "new",
    "comment": "Testing Testing",
    "due_date": "2024-03-27T15:59:59.000Z",
    "settlement_id": "N/A",
    "created_at": "2024-03-26T12:12:12.000Z",
    "meta": {
      "uploaded_proof": null,
      "history": [
        {
          "action": "initiated",
          "stage": "new",
          "date": "2024-03-26T12:15:06.000Z",
          "description": "Debit and hold chargeback amount"
        },
        {
          "action": "notification",
          "date": "2024-03-26T12:15:19.000Z",
          "description": "Email Notification Sent"
        },
        {
          "action": "accept",
          "stage": "new",
          "date": "2024-03-27T10:07:43.000Z",
          "description": "Merchant accepts claim"
        }
      ]
    }
  }
}

Authorizations

Authorization · string · header · required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

id · string · required

Body

application/json

action · string · required

comment · string · required

prooflink · string · required

Response

200

application/json; charset=utf-8

OK

status · string · required

message · string · required

data · Data95 · object · required

Show child attributes

Example:

{
  "id": 1591,
  "amount": 100,
  "flw_ref": "FLW-MOCK-3cc9bbe84a82eb054191d1a1a609909b",
  "status": "accepted",
  "stage": "new",
  "comment": "Testing Testing",
  "due_date": "2024-03-27T15:59:59.000Z",
  "settlement_id": "N/A",
  "created_at": "2024-03-26T12:12:12.000Z",
  "meta": {
    "uploaded_proof": null,
    "history": [
      {
        "action": "initiated",
        "stage": "new",
        "date": "2024-03-26T12:15:06.000Z",
        "description": "Debit and hold chargeback amount"
      },
      {
        "action": "notification",
        "date": "2024-03-26T12:15:19.000Z",
        "description": "Email Notification Sent"
      },
      {
        "action": "accept",
        "stage": "new",
        "date": "2024-03-27T10:07:43.000Z",
        "description": "Merchant accepts claim"
      }
    ]
  }
}